Commercial Support

We provide commercial support of MeghHATM product family and OpenSAF.

MeghHATM Middleware:

We provide support for existing and new product integrations with MeghHATM Middleware.

The support includes:

  • Test and production defects fixes
  • Customized feature development
  • Customized solutions support
  • Integration of MeghHATM Middleware with MeghHATM Dashboard
  • Support for Cloud deployments of existing applications using MeghHATM Middleware

 

MeghHATM Dashboard:

We provide support for MeghHATM Dashboard for monitoring MeghHATM application clusters running in the cloud or on-premise.

The support includes:

  • Test and production defects fixes
  • Customized feature development
  • Integration with MeghHATM Help Desk
  • Optional 24x7 operational support center

 

MeghHATM Help Desk & Bug Tracker:

We provide support MeghHATM Help Desk & Bug Tracker as a SaaS based IT Service Management offering.

The support includes:

  • Customized feature development
  • Integration with third party software

 

OpenSAF:

We undertake OpenSAF support for enterprise customers for their existing deployments. Business or mission critical deployments needs 24x7 support, which may not be met by OpenSAF community users list.

Why us?

  • Our experts are available on call to debug test and production issues.
  • We provide defects fixes on all the releases of OpenSAF.
  • We provide custom features on top of OpenSAF releases even if it is too old for community support.
  • We help customers to upgrade from old OpenSAF releases to new OpenSAF release.
  • We provide help in integrating OpenSAF with MeghHA Dashboard.